Privacy Policy

1. Introduction

KwachaApp ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our application.

2. Data We Collect

We collect and process various types of personal data, including:

• Identity Data: Full name, date of birth, and government-issued identification.
• Contact Data: Email address, phone number, and physical address.
• Financial Data: Transaction history, bank account details, and wallet addresses.
• Technical Data: IP address, browser type, and device information.

3. How We Use Your Data

We use your personal data to provide and improve our services, including:

• Processing your transactions and managing your account.
• Verifying your identity to comply with AML/KYC regulations.
• Providing customer support and responding to your inquiries.
• Detecting and preventing fraud and unauthorized access.

4. Data Sharing

We may share your data with trusted third parties, such as banking partners, identity verification services, and regulatory authorities, but only when necessary to provide our services or comply with legal obligations.

5. Data Security

We have implemented state-of-the-art security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use bank-grade encryption and multi-factor authentication (MFA) to protect your information.

6. Your Rights

Depending on your jurisdiction, you may have rights under data protection laws, including the right to access, correct, or erase your personal data. Please contact us to exercise these rights.